THE ENG GROUP, LLC IS AN INTERNATIONAL DIVISION OF GRUPO HEDI ENGHELBERG, C.A - VENEZUELA

THE ENG GROUP and the TEG logo are trademarks of GHE. Designated trademarks and brands are the property of their respective owners. GHE/TEG and www.enghelberg.com / www.the-eng-group.com, disclaim liability for editorial, pictorial, or typographical errors in this web site.

NEITHER THE INFORMATION NOR ANY OPINION EXPRESSED CONSTITUTES A SOLICITATION OF THE PURCHASE OR SALES OF PRODUCTS & SERVICES.NON-DISCLOSURE AGREEMENT

 INDEX > PRIVATE POLICIES > TERMS OF SALE > NONDISCLOSURE CONTRACT

TERMS     THE ENG GROUP, LLC     PRIVACY POLICY     CONDITIONS OF SALE    NON-DISCLOSURE AGREEMENT TRADE SECRETS  / RESTRICTIVE CONVENANT COPYRIGHT Copyright Grupo Hedi Enghelberg, C.A.1996-2005. Grupo Hedi Enghelberg, CA ("GHE") & HE ENG GROUP (TEG) authorizes you to use, download, copy and distribute documents and related graphics at this Web site in accordance with the terms of your contract with GHE. If you do not have a current contract directly with GHE, you are authorized to use such documents and related graphics only for your personal, non-commercial use (provided that all copyright and other proprietary notices are retained), and you may not display, distribute or otherwise use them for any commercial purpose unless you receive specific written permission from GHE. E-MAILS AVISO LEGAL: Esta información es privada y confidencial y está dirigida únicamente a su destinatario. Si usted no es el destinatario original de este mensaje y por este medio pudo acceder a dicha información por favor elimine el mensaje. La distribución o copia de este mensaje está estrictamente prohibida. Esta comunicación es sólo para propósitos de información y no debe ser considerada como propuesta, aceptación ni como una declaración de voluntad oficial de GRUPO HEDI ENGHELBEG, C.A & THE ENG GROUP, LLC y/o subsidiarias y/o afiliadas. La transmisión de e-mails no garantiza que el correo electrónico sea seguro o libre de error. Por consiguiente, no manifestamos que esta información sea completa o precisa. Toda información está sujeta a alterarse sin previo aviso. This information is private and confidential and intended for the recipient only. If you are not the intended recipient of this message you are hereby notified that any review, dissemination, distribution or copying of this message is strictly prohibited. This communication is for information purposes only and shall not be regarded neither as a proposal, acceptance nor as a statement of will or official statement from GRUPO HEDI ENGHELBERG, C.A. & THE ENG GROUP, LLC and/or subsidiaries and/or affiliates. Email transmission cannot be guaranteed to be secure or error-free. Therefore, we do not represent that this information is complete or accurate and it should not be relied upon as such. All information is subject to change without notice. NEITHER THE INFORMATION NOR ANY OPINION EXPRESSED CONSTITUTES A SOLICITATION OF THE PURCHASE OR SALES OF PRODUCTS & SERVICES > THANK YOU FOR PLACING AN ORDER WITH THE ENG GROUP, LLC. IMPORTANT NOTES: UPON DELIVERY OF GOODS, MERCHANDISE, SERVICES (UNLESS OTHERWISE SPECIFIED OR STATED) BY THE ENG GROUP, LLC, ALL RISK OF LOSS OR DAMAGE WILL PASS TO THE CARRIER OR BUYER'S AGENT OR REPRESENTATIVE, AT THE ENG GROUP, LLC, WAREHOUSE, OFFICE, INTERNET WEBSITE OR PLANT. THE ENG GROUP, LLC IS NOT RESPONSIBLE FOR LOSS, DAMAGE OR DELAY OF MERCHANDISE DURING TRANSPORTATION. TITLE OF GOOD REMAINS IN THE ENG GROUP, LLC'S NAME, UNTIL PAID SHORTAGE/DAMAGES MUST BE REPORTED TO CARRIER WITHIN 72 HOURS. ALL RETURNS MUST INCLUDE AN RMA#. IMPROPERLY STORED PRODUCTS OR WITHOUT THE ORIGINAL PACKING MAY NO BE RETURNED. ORDER WILL NOT BE SHIPPED IN OVERDUE ACCOUNTS.  A 1.5% MONTHLY SURCHARGE WILL BE ASSESSED IN THE OVERDUE ACCOUNTS. PLEASE RETAIN THIS DOCUMENT FOR YOUR RECORDS. >SOME PRODUCTS ARE REGULATED BY U.S. DEPT. OF COMMERCE OFFICE AND SUBJECT TO CONTROL REGULATIONS. > PLEASE REVIEW IMPORTANT TERMS, SALES CONDITIONS, WARRANTIES AND POLICIES ON THE WEB, WWW.THE-ENG-GROUP.COM. > IF YOU HAVE QUESTIONS, PLEASE CALL 954-323.2024. > FOR TECHNICAL SUPPORT: 954-778.8543 > CUSTOMER SERVICE: 954-971.2483   IMPORTANT NOTE DTCS CYBERSHOPS IS A NETWORK OF AFFILIATES BUT LEGALLY SEPARATED NATIONAL AND INTERNATIONAL FRANCHISES AND EACH BEARS SOLE RESPONSIBILITY FOR THE AUDIT. EACH MEMBER IS A SEPARATE, INDEPENDENT ORGANIZATION RESPONSIBLE FOR ITS OWN ACTIONS. EACH FRANCHISE IS INDEPENDENT AND CAN'T BE HELD RESPONSIBLE AND LIABLE FOR EACH OTHER ACTIONS.  THIS WILL ALLOW TO BUST EFFICIENCY IN THE TODAY GLOBAL ECONOMY AND HAVING UNIFORM STANDARDS OF OPERATIONS. NON-DISCLOSURE CONTRACT COPYRIGHT Trademarks used herein are trademarks or registered trademarks of TEG, LLC, in the United States, Venezuela and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies. Copyright© 1997-2005 GRUPO HEDI ENGHELBERG & THE ENG GROPUP, LLC. All rights reserved. The content GHE/TEG provides on our Web site, including, but not limited to, text, graphics, images, and logos, is owned by either GHE/TEG or the party that has provided the content to us and is protected by U.S. and international copyright laws. GHE/TEG is the sole and exclusive owner of its compilation of this content on our Web site, and this compilation is also protected by U.S. and international copyright laws. Un-permitted copying of any of this content could lead to copyright infringement. All trademarks depicted are the property of their respective holders or owners. WWW.THE-EMG-GROUP.COM disclaims liability for editorial, pictorial, or typographical errors in this WEBSITE. Copyright Infringement Notice It is the policy of GHE/TEG to respond to claims of copyright infringement. GHE/TEG will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) ("DMCA"). Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to a Service Provider's Designated Agent. To be effective, the notification must be a written communication to the above Designated Agent that includes the following: A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material; Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted; A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed PLEASE READ THIS DOCUMENT CAREFULLY! TERMS OF SALE The material that forms this website is copyright. Other than for the purposes of and subject to the conditions prescribed under the copyright laws of the United States, no part of it in any form or by any means (electronic, mechanical, micro copying, photocopying, recording or otherwise) can be altered, reproduced, stored in a retrieval system or transmitted without prior written permission from TEG, LLC. IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS DOCUMENT CONTAINS A DISPUTE RESOLUTION CLAUSE. These terms and conditions ("Agreement") apply to your purchase of MERCHANDISE, SERVICES AND COMPUTERS systems and/or related products and/or services and support sold in the United States ("Product") by the THE ENG GROUP, LL (TEG) entity named on the invoice or acknowledgement ("TEG") provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement. If you do not wish to be bound by this Agreement, you must notify TEG immediately and return your purchase pursuant to TEG. If returned, Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH TEG, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER TEG TERMS AND CONDITIONS APPLY TO THE TRANSACTION. Other Documents.  This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and TEG. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained at or by contacting your sales representative. Payment Terms; Orders; Quotes; Interest.  Payment terms are within TEG's sole discretion, and, unless otherwise agreed to by TEG, payment must be made at the time of purchase. Payment for Product may be made by credit card, wire transfer, or some other prearranged payment method. TEG may invoice parts of an order separately. Your order is subject to cancellation by TEG, at TEG's sole discretion. Unless you and TEG have agreed to a different discount, TEG's standard pricing policy for TEG-branded systems, which include both hardware and services in one discounted price, allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system. TEG is not responsible for pricing, typographical, or other errors, in any offer by TEG and reserves the right to cancel any orders resulting from such errors. Shipping Charges; Taxes; Title; Risk of Loss.  Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify TEG within 30 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing wrong or damaged. Unless you provide TEG with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping dates are estimates only. Title to software will remain with the applicable licensor(s). Warranties.  THE LIMITED WARRANTIES APPLICABLE TO TEG-BRANDED HARDWARE PRODUCT AND SERVICES CAN BE FOUND IN THE DOCUMENTATION TEG PROVIDES WITH THE PRODUCT AND SERVICE. TEG MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-TEG BRANDED PRODUCT. SUCH PRODUCT IS PROVIDED BY TEG "AS IS". WARRANTY AND SERVICE FOR NON-TEG BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY TEG. TEG MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN TEG'S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE EFFECTIVE, AND TEG WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND SERVICES, ONLY UPON TEG'S RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED OR SERVICED. Software.  All software is provided subject to the license agreement that is part of the software package and you agree that you will be bound by such license agreement. Return Policies. Exchanges  New and refurbished Product that you purchase directly from TEG (and not a third party) you may return or exchange only in accordance with TEG's return policy in effect on the date of the invoice or acknowledgement. Any returns or exchanges will be made in accordance with TEG's exchange policies in effect on the date of the return or exchange. You must contact us directly before you attempt to return Product to obtain a Return Material Authorization Number for you to include with your return. You must return Product to us in their original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees may apply. If you fail to follow the return or exchange instructions and policies provided by TEG, TEG is not responsible whatsoever for Product that is lost, damaged, modified or otherwise processed for disposal or resale. Changed or Discontinued Product.  TEG's policy is one of ongoing update and revision. TEG may revise and discontinue Product at any time without notice to you. Parts used in repairing or servicing Product may be new, equivalent-to-new, or reconditioned. Service and Support.  Service offerings may vary from Product to Product. If you purchase optional services and support from TEG and/or your third-party service provider will provide such service and support to you in the United States in accordance with the terms and conditions. TEG and/or the third-party service provider may at their discretion, revise their general and optional service and support programs and the terms and conditions that govern them without prior notice to you. TEG has no obligation to provide service or support until TEG has received full payment for the Product or service/support contract you purchased. TEG is not obligated to provide service or support you purchase through a third party and not TEG. Limitation of Liability.  TEG DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, TEG WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, TEG IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. Applicable Law. Not For Resale or Export.  You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use only, and not for resale or export. Governing Law. THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.   Headings.  The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived there from. Binding Arbitration.  ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND TEG, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "TEG") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), TEG's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at http://www.arb-forum.com, or via telephone at 1-954-971.2483). The arbitration will be limited solely to the dispute or controversy between customer and TEG. NEITHER CUSTOMER NOR TEG SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. This transaction involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Each party shall pay for its own costs and attorneys' fees, if any. However, if any party prevails on a statutory claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.   RETURN POLICY For a new TEG Machine/System, you may return it to TEG for any reason within 30 days of the date of invoice and obtain a refund or credit. TEG does not provide refunds or credits for portions of a packaged offering provided at a single price. You may return the complete package for a refund or credit. To qualify for this credit or refund (as applicable), you must call TEG at 1-954-323.2024 to obtain a return-authorization form. You must return the new TEG Machine, including all documentation and accessories, intact and in its original packaging, to a TEG designated location by the date TEG specifies. A copy of the invoice, the return-authorization form, and the shipping label must accompany the return. Shipping and handling charges generally will not be refunded or credited. TEG Machines returned without a TEG return-authorization form or returned after the date specified by TEG , may be subject to a restocking fee equal to 15% of the price paid. You agree to pay the restocking fee as TEG specifies. Refunds can be issued only in the original payment type. Debit/credit cards refund will be issued either to the original charged account- 15% restocking fee. CHARGES FOR INSTALLATIONS AND DELIVERY SERVICES ARE NONREFUNDABLE AFTER THE SERVICES HAVE BEEN PERFORMED. A TEG customer service representative will be happy to assist you with questions regarding our return policy or any other questions you may have. CUTOMER.SERVICE@THE-ENG-GROUP.COM     PRIVATE POLICY TEG and its subsidiaries respect your privacy and are committed to protecting it. TEG provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We've structured our websites so that, in general, you can visit TEG on the Web without identifying yourself or revealing any personal information.   1. Sites covered by this Privacy Statement. This Privacy Statement applies to all GHE/TEG websites. The TEG websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the TEG website. TEG does not control those sites or their privacy practices, which may differ from TEG's. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the TEG Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. That sharing is governed by that third-party company's privacy policy.  2. Types of information we collect. This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.  Personal information is information that is associated with your name or personal identity. TEG uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with TEG. We take seriously the trust you place in us. TEG will not sell, rent or lease your personal information to others. To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional. Non-personal information is data about usage and service operation that is not associated with a specific personal identity. TEG collects and analyzes non-personal information to evaluate how visitors use the TEG websites.  3. Children's privacy. TEG is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. TEG does not knowingly collect information from children under the age of 13 and TEG does not target its websites to children under 13.  4. How we use your information. TEG uses your personal information to provide you with services and to help us better understand your needs and interests. 5. TEG contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of TEG and may not use it for any purpose other than to carry out the services they are performing for TEG. These service providers may change or we may contract with additional service providers to better accommodate our customers. TEG will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.  6. Your choices. TEG gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and TEG-wide marketing communications. TEG-wide communications may include new product information, special offers, or an invitation to participate in market research. 7. Your privacy preferences and opting out. TEG will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. Outside the U.S.: Please specify your privacy preferences by writing to the TEG-be sure to provide your name, e-mail and postal address in all correspondence. 8. Your information and third-party companies. Certain TEG services are linked with those from unrelated third-party companies, some which offer you the option to share with both TEG and the third party personal data you provide. 9. Access to and accuracy of your information. TEG strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of TEG 's websites may limit access to specific individuals through the use of passwords and other personal identifiers. The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page. 10. Keeping your information secure. TEG is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, TEG has in place appropriate physical and managerial procedures to safeguard the information we collect.  We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window. Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, TEG subscribes to a fraud management service. This service gives you and TEG an extra level of security to guard against credit card fraud to protect your financial data.  11. Changes to this Statement. If there are updates to the terms of TEG Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, TEG will provide notification to affected customers.  12. Contacting us. We value your opinions. If you have comments or questions about our privacy policy, please send them to the hedi@enghelberb.com or write to us at the following address:   THE ENG GROUP, LLC 18851 NE 29-TH AVENUE, SUITE 700, AVENTURA,  FL 33180 WWW.THE-ENG-GROUP.COM WWW.ENGHELBERG.COM   A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.